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Pain is inevitable, but suffering is optional

Client Communication & Scheduling Policy

• Response Days: I check and respond to messages on Mondays and Wednesdays.
• Client-Heavy Days: Wednesday through Saturday are my busiest days with in-person sessions. On these days, I can respond briefly if it’s urgent (like adjusting an existing appointment), but new client inquiries or detailed messages will be addressed on Mondays and Wednesdays.
• New Clients & Scheduling: I encourage all new clients to read my website thoroughly to understand the process. This helps ensure your inquiry is handled efficiently.​

New Clients — What You Need to Know

 

 

 My door is always open to new clients. However, I do not offer same-week appointments, relaxation-only massages, or once-a-year visits. My practice is for clients who are committed to their health, ready for results, and willing to prioritize consistent care.

 

Hi, welcome!

If you’re a new client, here are a few important things to know before booking:

 

  • I am typically booked 4–6 weeks in advance.

    Existing clients have priority because most of them have standing appointments.

  • If you don’t see any openings, please join the waitlist.

    When cancellations come up, I always pull from the waitlist first.

  • A $60 deposit is required to book your appointment.

    This deposit:

     

    • Secures your appointment time

    • Works toward your session balance

    • Helps prevent same-day cancellations

     

    Please note: the deposit is non-refundable. If you need to reschedule, you can move your appointment to a different day, but the deposit cannot be refunded.

  • Once your deposit is secured, you will fill out a quick intake form before your appointment.

    This helps me understand your needs and allows me to tailor your session for the best results.

  • Appointments are scheduled for the time you book.

     

    • If you book a 60-minute session, that is the time reserved for you. Same-day changes to increase session length are not available because I am fully booked and each appointment is carefully scheduled.

    • If you would like a longer session (90 minutes, 120 minutes, etc.), please book that session in advance. This ensures the proper time is reserved for you and allows me to maintain my schedule for all clients.

     

  • If you’d like to become a regular client, book a standing appointment after your first session.

    This ensures consistent care and keeps you from getting stuck in the 4–6 week wait.

  • If you are dealing with a chronic pain pattern, consider purchasing a package.

    One session is rarely enough to create long-term change. Waiting 2+ months between visits often reverses your progress. My bodywork is results-based, and regularity is key.

  • Please review the cancellation policy before booking.

    Late cancellations and no-shows impact my ability to serve other clients who are waiting for openings.

     

    • You have a 10-minute grace period after your appointment start time.

    • After that, the appointment is considered cancelled and must be rescheduled.

    • If you arrive late (up to 10 minutes), your session time is shortened accordingly. For example, a 60-minute session will become 50 minutes to avoid overlapping into the next appointment.

     

  • Every session is fully customized.

    I do not provide routine, full-body “standard” massages. Each session is tailored to what your body needs that day.

  • Arrive hydrated and be open with communication.

    Hydration helps your tissues respond better, and honest feedback helps me target exactly what needs attention.

 

 

 

 

2026 SCHEDULE

 

  • Sunday: CLOSED

  • Monday: CLOSED

  • Tuesday: CLOSED

  • Wednesday: 10:00 AM – 6:00 PM

  • Thursday: 10:00 AM – 6:00 PM

  • Friday: 10:00 AM – 4:00 PM (fully booked for standing appointments)

  • Saturday: 1:00 PM – 5:00 PM

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Parking & Location

 

 

  • Address: 345 N Amphlett Blvd, San Mateo, CA 94401 (upstairs inside CrossFit Burlingame)

  • Parking: Street parking only. Please do not park next door at Safari Run.

 

 

 

 

Who This Practice Is Best For

 

 

  • Anyone experiencing chronic pain for months or years who has tried everything without finding lasting relief

  • Athletes of any kind

  • Clients who are committed to consistency

  • Clients who want lasting change, not temporary relief

  • Clients ready to participate in their healing and follow through with recommendations

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​Curious to Learn more?

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If you’d like to understand the type of practice I do, see my certifications, and get to know me as a practitioner, check out the Bodywork Archives. It goes into detail about the types of sessions I offer, my approach to results-based bodywork, and who I am as a practitioner.

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